| 25. I signed up for one of the Concierge Service Plans, how do I cancel it? |
| We set up Concierge Service Plans for those who are willing to make a bit of investment to ensure that their reader is available to them as quickly and directly as possible. We have a no refund policy once you have begun to use your minutes. (Calling to schedule appointments if you choose -- remember Concierge clients don’t need appointments to receive their readings -- does not constitute using minutes.) If you have not used any minutes nor received any of the associated reports and decide to cancel, we will refund any payment you have made if the request is made within thirty days of payment. Please note that your refund will be minus any fees and costs we have had to incur in accepting your Concierge Service Plan Enrollment payment. |
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